Shipping & Returns
Shipping
FREE STANDARD DELIVERY
We can offer you FREE delivery which takes 2-3 working days.
You can request 'next day' delivery at the check out for an additional charge. Orders need to be placed before 1.30pm for next work day delivery.
We can, and often do, send our goods internationally. The postage we quote is for delivery to England, Wales and Scotland (excluding Highlands & Northern Ireland). Please contact us for delivery cost to any destination, Tel: 01904 928803
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On processing your order you will receive an email or a SMS with a tracking number which will enable you to keep an eye on your order.
Our standard delivery is 2-3 working days unless otherwise specified.
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Return & Exchange Policy
We understand that sometimes products may need to be returned. Whether you change your mind, have ordered the wrong product, or received a faulty item, we make the return process easy and hassle-free. Please refer to our Return & Exchange Policy for detailed information on returning or exchanging items.
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​We are happy to replace, refund or credit items that have been damaged in transit or faulty.
Goods that are incorrect or non faulty can be returned but maybe subjected to a £10.00 + VAT restocking charge.
Returns must be made within 14 days of delivery and at the customer's own expense.Please Note : If goods are damaged in transit please do not accept delivery. Return it back to us and we will replace your order.
Damaged goods may be refused replacement if goods are signed as 'Received in good condition'. Please check before you sign for your delivery and refuse delivery if packaging is damaged or leaking.
We will only accept incorrect or non-faulty items in their original packaging and where tins are unopened and seals intact.
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